Baggage management testbed shows how smart luggage trackers reduce lost and misrouted bags, how security is applied and how enterprise application integration is achieved improving management and increasing communication with passengers
Barcelona, Spain – October 25th through 27th 2016
Industrial Internet Consortium member organizations GE, Machine to Machine Intelligence (M2Mi), and Oracle, supported by integration specialist InfoSys and Altoros, are leading an Industrial Internet Consortium (IIC) testbed project called “Smart Airline Baggage Management” that is being showcased on the IIC booth at IoTSWC Barcelona from October 25th to October 27th.
Part of a broader aviation ecosystem vision, the testbed is aimed at reducing the instances of delayed, damaged and lost bags leading to lower economic risk exposure to the airlines; increasing the ability to track and report on baggage including location and weight changes to prevent theft and loss; and improve customer satisfaction through better communication including offering new value-added services to frequent flyers. The testbed is also aimed at helping airlines address the new baggage handling requirements set out by IATA in Resolution 753 requiring airlines to implement more comprehensive acquisition and delivery solutions for baggage tracking and handling by June 2018.
The IOTSWC demonstration brings together applications from the participating IIC members including Predix® from GE, M2M Intelligence from M2Mi and the Oracle Airline Data Model supported by Oracle customer service and customer experience applications. Altoros are contributing an airline RFID baggage tracking proof of concept application running on GE Predix along with cloud integration resources. InfoSys are contributing application development and integration capabilities.
The M2M Intelligence® application from M2Mi is managing the baggage tracking devices including RFID tags and smart trackers with cellular connectivity and GPS capabilities. It is also delivering baggage geo-location and geo-fencing capabilities to track bags anytime, anywhere along with in-stream data analytics pushing tracking data into GE Predix and Oracle airline applications. M2Mi is also integrating the IoT Security Suite it is building for the Department of Homeland Security to secure communications using the latest cryptography designed specifically for IoT. This helps prevent rogue devices connecting to airline systems and will prevent smart trackers being spoofed or used by malicious actors.
The GE Predix platform is managing realtime data from the baggage trackers providing analytics and applications for airlines, baggage handling companies and passengers via the web and mobile. The Oracle Airline Data Model (OADM) manages all of the passenger and baggage information and supports Oracle’s customer service and customer experience applications allowing airline access to data from the web and customer interactions for airlines across social media.
According to IATA, real-time tracking of airline bags using technology such as RFID will save aviation industry $3billion. “We have assembled a truly global team of airline and technology experts to accelerate the solution for baggage tracking with customer experience and integration to airline enterprise systems in mind” said Shyam Nath, Director Technology Integrations at GE Digital “IoT is a team sport and together we wish to ensure No Bags Left Behind!”.
Geoffrey Barnard, CEO of M2Mi added “We are delighted to field the most comprehensive IoT Security solution for baggage handling.”
The IIC Smart Airlines Baggage Management testbed will form the backbone of an airline and airport ecosystem integrating realtime data, providing secure information sharing and bringing in further sensors and IoT devices across airlines, airports and ground services. It will also conform to emerging standards such as IATA’s IADM and Bag XML message formats allowing easy and secure information sharing and information exchange.
GE, M2Mi and Oracle will be presenting the Smart Airline Baggage Management testbed at other events including Cloud Expo November 2016.