Device Management

Zero touch remote device management

 

In an M2M and IoT environment, devices and sensors are often mobile, in harsh outdoor environments and connecting across different types of networks.

M2M Intelligence® device management makes it easy to remotely manage these devices, keep them updated with the latest software and ensure they are healthy and performing optimally.

Device Management Features and Benefits

  • Easy device configuration enables quick on-boarding +

    Once connected and loaded up into the application, M2M Intelligence can help the administrator add, modify, reset, delete, or update the device settings. Profiling technology enables M2M Intelligence to understand the device and the specific actions it supports.

  • Keep devices up to date with managed software updates +

    End devices and sensors are becoming more complex and resemble small computers with processing, memory, networking and embedded OS. This architecture requires periodic improvement using over-the-air (OTA) software and firmware updates. M2M Intelligence can make this process simple with scheduled and on-demand device software and firmware updates to ensure that devices are patched, healthy and up-to-date in terms of their capability.

  • Hierarchical groups for simpler device management +

    M2M Intelligence provides the ability to look at devices, report on them and take action on them based on custom groups. With hierarchical groups, you also have the ability to replicate your company business structure within the devices as well

  • Take actions on groups of devices for quick impact +

    M2M Intelligence gives the administrator the ability to take actions across groups of devices. This makes it easy and quick to perform firmware updates, health reports, tests and respond to emergencies

  • Asset tracking and reporting enhances opertational process +

    Know the state, location and certain characteristics of your devices at any time is critical for managing them. M2M Intelligence provides the ability to track devices, filter them and report of asset management metrics as part of the operational process within an organization

  • Consistent actions across device groups enable easy training +

    M2M Intelligence builds a consistent abstraction model for how it manages diverse types of devices. This means that regardless of the device type, the actions you would take on them are the same – M2M Intelligence does the hard work of translating these actions to the specific type of device. This consistency also makes it easy to learn, take rapid action and make less errors
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